Maintenance Service

Optimize the efficiency of your systems.

Preventive maintenance and corrective actions to ensure operational continuity, minimize downtime, and maintain high performance over time.

Request Information

Maintenance Service

Service Objectives

Production Efficiency

Preventive maintenance and ongoing monitoring to maximize operational continuity and maintain a consistent OEE.

Cost Reduction

Reduction of extraordinary maintenance costs and process inefficiencies through preventive measures and scheduled maintenance.

Extended service life

We maintain the integrity of our systems through targeted maintenance and the replacement of critical components, thereby extending their service life.

Maintenance Service

Service Description

Tema Sinergie's Maintenance Service is a structured program of preventive and corrective maintenance, designed to:

maximize system efficiency;
ensure operational continuity;
extend the lifespan of devices.

Through preventive measures, monitoring, and targeted interventions, we ensure long-term high performance of the customer’s systems and devices, reduce downtime, and guarantee that the various systems comply with GMP and Annex 1 regulations.

The service is available for Tema Sinergie solutions and, subject to a technical evaluation, can also be extended to systems already installed at the customer’s site.

Request Information

Maintenance Service

What's Included

Preventive Maintenance (Mandatory)

A scheduled maintenance program that includes inspections, checks, and the scheduled replacement of components, performed at defined intervals or based on operating conditions.

Help Desk

Support via remote connection to control systems (Industry 4.0). Diagnostics and troubleshooting are performed remotely, reducing response times and travel costs.

Scopri di piu

On-site Corrective Maintenance

On-site service at the customer's location to perform diagnostics, repairs, and component replacements, restoring the system to full functionality as quickly as possible.

Preventive Maintenance

Why It's Essential to Sign Up for a Prevention Plan

Signing up for a preventive maintenance plan is the key to reducing potential breakdowns and avoiding unexpected costs, thanks to the following benefits:

Maximize uptime: early detection of anomalies and reduction of unplanned downtime.
Reducing operating costs: minimizing emergency corrective actions and optimizing spare parts management.
Improve planning: Integration of maintenance activities with production cycles and the supply chain.
Ensuring compliance and reliability: keeping systems in compliance with regulatory, safety, and performance requirements.

Request Information

Preventive Maintenance

How It Works

From planning to reporting: Preventive maintenance reduces the likelihood of breakdowns and malfunctions through a structured program of inspections, checks, and interventions.

Talk to an expert

Planning of Interventions

Scheduling of maintenance tasks based on the maintenance plan, operating hours, historical data, and regulatory requirements, while optimizing resources and minimizing plant downtime.

Inspection and Diagnosis

Conducting visual inspections, functional checks, and diagnostic tests to assess the condition of components, seals, and control systems, in order to ensure their efficiency and reliability.

Replacement of Components

Replacement of wear-prone components in accordance with the intervals specified in the maintenance plan, in order to restore optimal operating conditions and ensure the reliability of the equipment.

Testing

Verification of calibration and monitoring of operating parameters to ensure the proper functioning of the equipment, maintenance of performance, and compliance with GMP requirements.

Technical Report

Preparation of a technical report upon completion of the work, documenting the activities performed, the inspections conducted, and any components replaced, in order to ensure full traceability of the operations and to support inspections.

Preoperative Approach

Operational Approach

Safety First

Planned and monitored activities to reduce impacts on people and the environment.

Evidence-based

Verifications, checks, and decisions based on technical findings, not assumptions.

Compliance-ready

Traceability and documentation designed for regulated environments.

Corrective Maintenance

Why Include Preventive Maintenance Measures in a Risk Reduction Plan

Signing up for a corrective maintenance plan is key to minimizing the impact of any breakdowns, thanks to the following benefits:

Guaranteed response times: contractually defined and supported by remote diagnostics to reduce wait times and ensure operational continuity.
Strategic spare parts management: guaranteed availability of critical components defined in the maintenance plan.
Permanent Problem Resolution: Root Cause Analysis (RCA) to identify the cause of the failure and prevent its recurrence.
Process safety and compliance: repairs performed by qualified personnel to ensure safe restoration and compliance with regulatory requirements.

Request Information

Corrective Maintenance

How It Works

From the ticket to the report: Corrective maintenance ensures a fast, organized, and predictable response to unexpected failures, starting with a simple report.

Talk to an expert

Opening a Ticket

Initiate the support process by opening a ticket and assigning the case to a specialized technician.

Troubleshooting

Conducting diagnostic activities, either remotely or on-site, to identify the cause of the failure and determine corrective actions.

Technical Presentation

Implementation of the necessary corrective actions, replacement of components, and restoration of the system's operational status.

Technical Report

Preparation of a technical report upon completion of the work, ensuring the traceability of the activities performed, the components replaced, and the inspections carried out.

FAQ

Frequently Asked Questions

Technical clarifications regarding applications, requirements, and support.

Request information about our services

Contact us to find out how our after-sales services can improve the efficiency of your systems.

We’re here to help with any of your needs.

4fa4b9bc5aa7fe70d468799fc95b1978b18b7c1d

After-Sales Service

Other services to ensure business continuity

If your needs go beyond maintenance, you can activate additional services to reduce response times, prevent downtime, and support day-to-day operations.

View all After-Sales Services