After-Sales Services

After-sales technical support to ensure operational continuity, reduce downtime, and maintain performance and safety over time.

Services on Tema Sinergie solutions and, subject to a prior technical evaluation, on existing systems.

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Request information about our services

Contact us to find out how our after-sales services can improve the efficiency of your systems.

We’re here to help with any of your needs.

Maintenance Service

Preventive maintenance and corrective actions to ensure operational continuity and maintain high performance over time.

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Spare Parts Service

Fast and efficient spare parts management aimed at minimizing machine downtime and ensuring operational continuity.

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Help Desk

Technical support with a dedicated ticketing system, expert diagnostics, and remote assistance.

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Production Support

Assistance for operators while using the systems, aimed at ensuring that tasks are performed correctly.

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Operator Training

Technical and operational training designed to promote the use and optimal management of the devices currently in use.

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Maintenance Technician Training

Training designed for maintenance technicians, aimed at providing the skills needed to perform maintenance.

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reliability, efficiency, and compliance

Our services are designed to ensure reliability, efficiency, and compliance with international regulations.

From the sales phase through to after-sales service, we're by your side with innovative solutions, technical support, and ongoing training.

Extensive experience in the industry

With years of experience in the industry, we have developed advanced solutions that meet the specific needs of each client, ensuring optimal results and high reliability.

Customized solutions for every client

We offer customized solutions designed to meet the unique needs of each client, optimizing performance, safety, and compliance with international regulations.

24/7 Technical Support

We offer customized solutions designed to meet the unique needs of each client, optimizing performance, safety, and compliance with international regulations.

Find the Right Level of Service for You

Depending on the level of assistance you need, we'll work with you to find the solution that best fits your needs. Each level offers progressively more comprehensive support: choose the package that best suits your needs.

Level 1

Included services:

• Inspections
  

• Remote technical support

• Contract Management

Basic service that provides remote support and regular monitoring of system operation.

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Level 2

Included services:

• Maintenance

• Inspections

• Remote technical support

• Contract Management

We offer regular maintenance, technical support, and scheduled inspections to ensure the reliability of the system.

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Level 3

Included Services:

• Predefined Parts

• Maintenance

• Inspections

• Remote technical support

• Contract Management

This level includes the supply of predefined parts, maintenance, and ongoing support for optimal equipment management.

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Level 4

Included services:

• Repairs

• Training

• All parts

• Maintenance

• Inspections

• Remote Technical Support

• Contract Management

Add the ability to perform repairs directly on-site, along with comprehensive training and 24/7 technical support.

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Can't find the right service for you?

Each level can be customized with additional services. If you'd like a specific customization or a tailored package, please contact us for more details.

Contact Us

Request information about our services

Contact us to find out how our after-sales services can improve the efficiency of your systems.

We’re here to help with any of your needs.